Goodwill Store & Donation Center

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Goodwill Store & Donation Center

539 Fort Hill Dr., Naperville, IL 60540

3.1/5
(12)

Goodwill Industries

Charity Affiliation: Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago
Hours: Open . Closes 7:00 PM
  • Mon : 9:00 AM - 7:00 PM
  • Tue : 9:00 AM - 7:00 PM
  • Wed : 9:00 AM - 7:00 PM
  • Thu : 9:00 AM - 7:00 PM
  • Fri : 9:00 AM - 7:00 PM
  • Sat : 9:00 AM - 7:00 PM
  • Sun : 9:00 AM - 5:00 PM

539 Fort Hill Dr.
Naperville , IL 60540

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Unregistered User
Selection (3)
Pricing (2)
Organization (2)
Customer Service (4)
Cleanliness (1)
Overall (2.4)

Items are dirty. Donations are priced high. Employees must price 125 items an hour to meet sales goals. A candy bar is the reward. That one store grosses more than 2 million a year.

Unregistered User
Selection (5)
Pricing (5)
Organization (4)
Customer Service (5)
Cleanliness (3)
Overall (4.4)

TV's for $1.99! Great for the kids rooms and basement. Furniture avg prices are $6.99 - $25 and up. Customer service has improved quite a bit in the last 6 months! I go every Sunday and most items have moved by then.

Unregistered User
Selection (5)
Pricing (4)
Organization (3)
Customer Service (4)
Cleanliness (3)
Overall (3.8)

First off it's a smaller store, so it's hard for them to keep it organized as it's smaller then a lot of the other GW's. As someone else mentioned they have a few employee's who are a little different, but aren't we all :) Also that is the purpose of GW. Have found some good finds, you have to be willing to dig in. If it were in a bigger building it would be great.

Unregistered User
Selection (5)
Pricing (1)
Organization (2)
Customer Service (1)
Cleanliness (1)
Overall (2)

prices out of the moon!! always messy

Unregistered User
Selection (5)
Pricing (5)
Organization (5)
Customer Service (5)
Cleanliness (5)
Overall (5)

Friendly Staff. Found a great Banana Republic top that I am wearing right now

Unregistered User
Selection (3)
Pricing (2)
Organization (3)
Customer Service (2)
Cleanliness (2)
Overall (2.4)

typical GW. staffed by quite a few "challenged individuals". By CD policy - they pull discs and write a number on items! this is their idea of theft protection. probably wont return to this one anytime soon.

Unregistered User
Selection (3)
Pricing (1)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (2.6)

Terribly high prices! I went in for a sweater, the prices were 7.99 and up. I can get new clearance from a retail store.

Unregistered User
Selection (1)
Pricing (1)
Organization (3)
Customer Service (4)
Cleanliness (3)
Overall (2.4)

I expected more! Poor selection and the prices are higher than other Goodwill stores! Why is that? I will not go out of my way to go back.

Unregistered User
Selection (3)
Pricing (3)
Organization (2)
Customer Service (2)
Cleanliness (3)
Overall (2.6)

Not a great Goodwill, but considering the affluence of the area, an ocassional goldmine can be found, so worth the stop. LOTs of books and housewaers and higher end clothing, brand names. Stores usually a mess, but many Goodwills are especially heavily trafficed ones like this.

Unregistered User
Selection (4)
Pricing (3)
Organization (4)
Customer Service (4)
Cleanliness (4)
Overall (3.8)

Unregistered User
Selection (3)
Pricing (2)
Organization (4)
Customer Service (3)
Cleanliness (4)
Overall (3.2)

Many things donated from Target here, but the large furniture items are almost the same price as they were in the store.

Unregistered User
Selection (2)
Pricing (2)
Organization (3)
Customer Service (3)
Cleanliness (4)
Overall (2.8)