The Salvation Army Family Store

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The Salvation Army Family Store

23820 Mercury Rd., Lake Forest, CA 92630

2.3/5
(6)

The Salvation Army

Charity Affiliation: The Salvation Army
Hours: Open . Closes 8:00 PM
  • Mon : 9:00 AM - 8:00 PM
  • Tue : 9:00 AM - 8:00 PM
  • Wed : 9:00 AM - 8:00 PM
  • Thu : 9:00 AM - 8:00 PM
  • Fri : 9:00 AM - 8:00 PM
  • Sat : 9:00 AM - 8:00 PM
  • Sun : 10:00 AM - 6:00 PM

23820 Mercury Rd.
Lake Forest , CA 92630

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Unregistered User
Selection (1)
Pricing (1)
Organization (1)
Customer Service (2)
Cleanliness (1)
Overall (1.2)

Unclean, smells bad

Unregistered User
Selection (3)
Pricing (2)
Organization (2)
Customer Service (1)
Cleanliness (2)
Overall (2)

Employee are rude and will ignore you. One even took my shopping cart away from me and I am disabled. She said she "needed" it and there were others filled with stock blocking the walk ways. I said I need it to shop for support... I lost and left. Where do they get these people???

Unregistered User
Selection (4)
Pricing (1)
Organization (4)
Customer Service (1)
Cleanliness (3)
Overall (2.6)

Way over priced unless you hit their sales. Manager is very rude and got in a fight with me when I called her on her bad attitude. I reported her to S.A. but they did nothing.

Unregistered User
Selection (3)
Pricing (4)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (3.2)

BIg selection- but that means more time consuming. Have sales often. I am yet to snag something that is truly a treasure though. Everything else is average

Unregistered User
Selection (2)
Pricing (1)
Organization (3)
Customer Service (1)
Cleanliness (3)
Overall (2)

Wow! Not a great experience. Merchandise overpriced Exp used Hair dryer $10 -$12. You can get that new for that price. Spent less than $10 on a credit card. They asked for a pix id for $10! I made a comment that it seems silly for $10. Staff got real rude & paranoid after that. Not good ENERGY!

Unregistered User
Selection (3)
Pricing (3)
Organization (3)
Customer Service (3)
Cleanliness (1)
Overall (2.6)

Selection is very hit or miss. Good sales. But, wow, does this store stink!! :(