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The Salvation Army Family Store

37000 Heisley Rd., Mentor, OH 44060

2.8/5
(9)

The Salvation Army

Charity Affiliation: The Salvation Army

Hours

  • Mon : 9:00 AM - 9:00 PM
  • Tue : 9:00 AM - 9:00 PM
  • Wed : 9:00 AM - 9:00 PM
  • Thu : 9:00 AM - 9:00 PM
  • Fri : 9:00 AM - 9:00 PM
  • Sat : 9:00 AM - 9:00 PM
  • Sun : Closed

37000 Heisley Rd.
Mentor , OH 44060

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Unregistered User
Selection (3)
Pricing (1)
Organization (1)
Customer Service (3)
Cleanliness (4)
Overall (2.4)

Prices are outrageous - can find cheaper items at retail stores

Unregistered User
Selection (2)
Pricing (1)
Organization (1)
Customer Service (3)
Cleanliness (1)
Overall (1.6)

Not the nicest store, but they do have a nice shoe selection.

Unregistered User
Selection (2)
Pricing (1)
Organization (2)
Customer Service (4)
Cleanliness (1)
Overall (2)

Didn't stay long once I noticed how ridiculous the prices were! And the selection is awful!

Unregistered User
Selection (3)
Pricing (1)
Organization (2)
Customer Service (3)
Cleanliness (2)
Overall (2.2)

This place is sort of a joke. It smells funny, the prices are entirely too high for a thrift shop, and the place looks filthy.

Unregistered User
Selection (4)
Pricing (2)
Organization (4)
Customer Service (5)
Cleanliness (3)
Overall (3.6)

Bric-a-brac and furniture way overpriced! I have been lucky and found some treasures that were 1/2 price. But you have to go often and first thing on Wednesdays, very busy because all but one color tag are 1/2 price. Bric-a-brac not half price every day.

Unregistered User
Selection (3)
Pricing (1)
Organization (2)
Customer Service (5)
Cleanliness (2)
Overall (2.6)

WAY OVERPRICED considering items are donated! Workers are polite, but I always feel I am in their way since they have a quota. Workers pick through what they want before the floor, which is IMMORAL & UNFAIR to shoppers!

Unregistered User
Selection (4)
Pricing (1)
Organization (5)
Customer Service (3)
Cleanliness (4)
Overall (3.4)

Bathroom always has a nasty odor. Price are quite high on knick knacks

Unregistered User
Selection (3)
Pricing (3)
Organization (3)
Customer Service (5)
Cleanliness (3)
Overall (3.4)

A clean store with nice employees, but all the apparel and shoes looked very worn. No treasures at this store.

Unregistered User
Selection (4)
Pricing (5)
Organization (4)
Customer Service (3)
Cleanliness (3)
Overall (3.8)

Shop often, tons of circulating clothes and toys