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The Salvation Army Family Store

2741 John Hawkins Pkwy., Hoover, AL 35244

3.8/5
(22)

The Salvation Army

Charity Affiliation: The Salvation Army

Hours

  • Mon : 10:00 AM - 7:00 PM
  • Tue : 10:00 AM - 7:00 PM
  • Wed : 10:00 AM - 7:00 PM
  • Thu : 10:00 AM - 7:00 PM
  • Fri : 10:00 AM - 7:00 PM
  • Sat : 10:00 AM - 7:00 PM
  • Sun : Closed

2741 John Hawkins Pkwy.
Hoover , AL 35244

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Unregistered User
Selection (5)
Pricing (5)
Organization (5)
Customer Service (5)
Cleanliness (5)
Overall (5)

Not open anymore

Unregistered User
Selection (5)
Pricing (2)
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Cleanliness (4)
Overall (4)

Nice inventory, but prices are high for a thrift store. It is for a good charity, tho

Unregistered User
Selection (5)
Pricing (3)
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Cleanliness (5)
Overall (4.4)

Usually has a lot of nice used furniture. Use to be cheaper but they have increased prices. On Wednesday's you get 25 percent off all items purchased!

Unregistered User
Selection (3)
Pricing (4)
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Cleanliness (3)
Overall (3.2)

Unregistered User
Selection (4)
Pricing (5)
Organization (2)
Customer Service (2)
Cleanliness (4)
Overall (3.4)

I resale clothing and some good brands can usually be found here. Pricing is excellent, not too high. They really should have clothing sized on the racks. Cashiers are not the friendliest bunch, they barely speak when you check out. Store is above average clean.Highly recommended. Nice area of town.

Unregistered User
Selection (4)
Pricing (5)
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Customer Service (3)
Cleanliness (5)
Overall (4.4)

i actually love this store, clothes prices are better than others in the neighborhood, they have fitting rooms and a plus size section.

Unregistered User
Selection (4)
Pricing (3)
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Cleanliness (4)
Overall (3.2)

Prices can get a bit high, depends on who is marking items. Customer Service at register needs help. 4 employees at register area only one helping customers. I even asked if anyone else was on a register - No! Still a great thrift store.

Unregistered User
Selection (3)
Pricing (2)
Organization (2)
Customer Service (1)
Cleanliness (3)
Overall (2.2)

Very messy: shoe, handbags, belts, and book areas. Clothes were priced a little on the high end plus on this visit we noticed some clothes should never have been put on the floor; there were rips and stains. The girls at the register were smacking gum with their mouths open and didn't say thank you when we paid. Actually, they talked to each other but didn't say anything to us, the customers. All in all, we were not impressed. The management needs to work with the staff on their pricing, cleanliness and attitude.

Unregistered User
Selection (5)
Pricing (3)
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Customer Service (1)
Cleanliness (4)
Overall (3)

Some of the staff seem to give preferential treatment to their Afro'American customers and exhibit some hostility to their Caucasian customers.

Unregistered User
Selection (4)
Pricing (3)
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Cleanliness (4)
Overall (3.8)

A little on the pricey side. Clothes are organized by color rather than size which is slightly annoying. The employees are friendly.

Unregistered User
Selection (4)
Pricing (3)
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Cleanliness (5)
Overall (4.4)

Unregistered User
Selection (2)
Pricing (4)
Organization (3)
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Cleanliness (4)
Overall (3.4)

Not enough children's items.

Unregistered User
Selection (2)
Pricing (3)
Organization (4)
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Cleanliness (5)
Overall (3.6)

Unregistered User
Selection (2)
Pricing (1)
Organization (3)
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Cleanliness (5)
Overall (3)

Tthey make it easy to shop. Color an sizes are all in groups. Prices are through the roof. I guess they have to pay that "Hoover Rent". The one on Greensprings is priced right. Skip this one.

Unregistered User
Selection (5)
Pricing (5)
Organization (4)
Customer Service (4)
Cleanliness (5)
Overall (4.6)

I come here once a year from Florida and I love this store! Can't beat pricing and deals everyday. I don't mind going through colors rather than size. My ownly drawback is the price is stapled to the clothing so be careful when removing the tag.

Unregistered User
Selection (5)
Pricing (4)
Organization (3)
Customer Service (5)
Cleanliness (5)
Overall (4.4)

Good selection of clothes but sometimes overpriced. Unfortunately, the clothes are organized by color instead of size, and the price tag is stapled on the garments leaving holes on the front or tearing delicate fabrics.

Unregistered User
Selection (4)
Pricing (4)
Organization (5)
Customer Service (5)
Cleanliness (5)
Overall (4.6)

Staff is very friendly and helpful. I have gotten several household and furniture items at very good prices.

Unregistered User
Selection (5)
Pricing (4)
Organization (4)
Customer Service (5)
Cleanliness (5)
Overall (4.6)

Good for furniture

Unregistered User
Selection (4)
Pricing (5)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (3.6)

this thrift gathers merchandise from upscale areas. I have found JJill, Ralph Lauren, Polo, and other designers with tags in place. For example, last week found an immaculate JJill sweater that was recently in mall for $75, paid $2. Pretty sweet deal.

Unregistered User
Selection (3)
Pricing (3)
Organization (4)
Customer Service (3)
Cleanliness (5)
Overall (3.6)

I have been around USA and never find a best thrift store for furniture.... Poor on CDs, DVDs and computer staff... Clothes are well organized and good quality..

Unregistered User
Selection (4)
Pricing (2)
Organization (3)
Customer Service (3)
Cleanliness (4)
Overall (3.2)

Store is in wealthy area; inventory (and to some extent prices) reflects that. For nicer stuff though it's the best. Great fitting rooms too, just not enough of them. Downside is too MUCH stuff - place is jam packed. Wednesday is half off all clothing at S.A. stores - can't beat that. Fun place.

Unregistered User
Selection (4)
Pricing (3)
Organization (3)
Customer Service (3)
Cleanliness (5)
Overall (3.6)

The last time I was there, everything was organized by color. I don't want to shop by color, I want to shop by size.