Store Profile

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Goodwill Retail Store

99 Old Sugar Creek Rd., Fenton, MO 63026

2.7/5
(3)

Goodwill Industries

Charity Affiliation: MERS Missouri Goodwill Industries, Inc.

Hours

  • Mon : 10:00 AM - 8:00 PM
  • Tue : 10:00 AM - 8:00 PM
  • Wed : 10:00 AM - 8:00 PM
  • Thu : 10:00 AM - 8:00 PM
  • Fri : 10:00 AM - 8:00 PM
  • Sat : 10:00 AM - 8:00 PM
  • Sun : 10:00 AM - 6:00 PM

99 Old Sugar Creek Rd.
Fenton , MO 63026

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Unregistered User
Selection (2)
Pricing (1)
Organization (2)
Customer Service (1)
Cleanliness (3)
Overall (1.8)

I will never shop here again, and it takes a lot for me to write off an entire thrift shop. I would strongly caution anyone to provide business for this store. In my line of work, I am trained to identify employee abuse. I identified verbal abuse from two female managers while I was shopping in the housewares department. I caught the name of one, Debbie, and the other was a curly red haired woman. Seeing their childish, ineffective and abusive methods for communicating with their employees sickened me, and I don't know how long this has been happening but I hope that these managers are evaluated, and terminated. Prior to the verbal abuse upon the employee, I had asked the red haired manager about a price on a piece of pottery, as it was unmarked. She aggressively snatched it out of my hand as if it was a bother to be disrupted by a customer from chatting with the other manager. This type of management is so concerning to me, and I feel for all the employees who are dealing with this. My group of thriftshoppers and I will be taking our business elsewhere.

Unregistered User
Selection (4)
Pricing (4)
Organization (4)
Customer Service (3)
Cleanliness (4)
Overall (3.8)

Usually a good selection, some newer items as well. Older woman there doesn't like kids though and we've had problems with her in the past.

Unregistered User
Selection (3)
Pricing (2)
Organization (4)
Customer Service (1)
Cleanliness (2)
Overall (2.4)