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Goodwill Industries Thrift Store

3801 William Penn Hwy., Monroeville, PA 15146

3.4/5
(10)

Goodwill Industries

Charity Affiliation: Goodwill of Southwestern Pennsylvania

Hours

  • Mon : 10:00 AM - 7:00 PM
  • Tue : 10:00 AM - 7:00 PM
  • Wed : 10:00 AM - 7:00 PM
  • Thu : 10:00 AM - 7:00 PM
  • Fri : 10:00 AM - 8:00 PM
  • Sat : 10:00 AM - 8:00 PM
  • Sun : 10:00 AM - 8:00 PM

3801 William Penn Hwy.
Monroeville , PA 15146

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Unregistered User
Selection (4)
Pricing (5)
Organization (4)
Customer Service (5)
Cleanliness (5)
Overall (4.6)

very helpful, pleasant staff. Easy store to navigate...nice drop off area- needs more helpers!

Unregistered User
Selection (5)
Pricing (5)
Organization (5)
Customer Service (5)
Cleanliness (5)
Overall (5)

Unregistered User
Selection (2)
Pricing (1)
Organization (1)
Customer Service (2)
Cleanliness (1)
Overall (1.4)

This store has really gone down hill! Must be sending everything over to the outlet store, and what they do have is priced so high. The store is not organized and not clean. Needs to be improved!

Unregistered User
Selection (2)
Pricing (2)
Organization (1)
Customer Service (2)
Cleanliness (1)
Overall (1.6)

This is the most disorganized GW store I have ever been in. They just throw the miscellaneous items on the shelves. Need to be more organized.

Unregistered User
Selection (5)
Pricing (5)
Organization (5)
Customer Service (5)
Cleanliness (5)
Overall (5)

Unregistered User
Selection (3)
Pricing (2)
Organization (3)
Customer Service (4)
Cleanliness (3)
Overall (3)

This used to be one of my favorites, but they have gone downhill over the past few years. frankly, I am a bit disgusted with Goodwill. It seems like they have gotten greedy over the past few years. Since they started putting items for sale at auction online, it seems harder to find great things in the stores. I know that Goodwill is a charity and "helps" people, but there are alot of people that depend on Goodwill to clothe their family. Raising the prices and trying to be upscale doesn't help those people! It makes me disgusted to hear of them throwing away donations (and other stores do it as well)

Unregistered User
Selection (3)
Pricing (3)
Organization (4)
Customer Service (5)
Cleanliness (4)
Overall (3.8)

Book section in front of store sorted by category and in bookcases, great improvement.

Unregistered User
Selection (3)
Pricing (4)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (3.2)

i was there to donate a few things and saw a toddler sled in the donation pile. i called to see if i could buy it the next morning. the guy told me they threw it away. --it was a rare little tikes penguine sled. goes for like 35$ on ebay. AND someone did donate that. why donate if they are going to throw the stuff away!?!?

Unregistered User
Selection (3)
Pricing (3)
Organization (4)
Customer Service (5)
Cleanliness (4)
Overall (3.8)

Suits my needs for odds and ends

Unregistered User
Selection (2)
Pricing (2)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (2.6)