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The Thrift Store

3851 Emerson St. #14, Jacksonville, FL 32207

3.6/5
(24)

Charity Affiliation: Viet Nam Veterans of America

Hours

  • Mon : 10:00 AM - 6:00 PM
  • Tue : 10:00 AM - 6:00 PM
  • Wed : 10:00 AM - 6:00 PM
  • Thu : 10:00 AM - 6:00 PM
  • Fri : 10:00 AM - 6:00 PM
  • Sat : 10:00 AM - 6:00 PM
  • Sun : Closed

3851 Emerson St. #14
Jacksonville , FL 32207

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Unregistered User
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Customer Service (1)
Cleanliness (2)
Overall (1.2)

My First time visiting this store was on 1/12/17. Manager staff supervisor Alda was very rude she jumped in a conversation I was having with one of the cashier at check about my purchase, loudly. Her assistant wasn't needed the cashier was respectful and had ensure me and answered me all the questions I ask. Alda continue to repeat the same things over and over. Loudly.... I ask her to leave and she stated she didn't have to because she was the supervisor at this time another staff member called her away so she stepped off. By this time I was ready to pay but didn't know I needed cash, Inwhich I had my debit card. I stepped outside to my car leaving items with the cashier, when I returned the cashier was still waiting patiently... I gave her the cash and stepped back. I asked her for the owners name to inform him of my experience and she gave me the information. Alda walked up behind her and stated where's the old hag, did she get mad and leave without purchasing... The cashier and I was both shocked. The cashier handed me the information and said please call and have a day, and thanked me for stopping by...! I thanked her. Then turned to Alda the supervisor and asked if she paged the owner she laughed and said no problem he can't do anything to me... I told her not to worry I'm leaving but I'm sure I will get a hold of him. And she would be reprimanded.. She then laughed and repeated what I said. I walked out called the store spoke to Christy twice and no one has returned my call. This store was highly recommended to me by a great donator and sponsor. My first time shopping should've went in that matter and this harassment for the supervisor should not be acceptable !

Unregistered User
Selection (5)
Pricing (4)
Organization (4)
Customer Service (4)
Cleanliness (5)
Overall (4.4)

Unregistered User
Selection (5)
Pricing (5)
Organization (5)
Customer Service (1)
Cleanliness (5)
Overall (4.2)

I'm addicted to The Thrift Store!

Unregistered User
Selection (5)
Pricing (4)
Organization (4)
Customer Service (3)
Cleanliness (3)
Overall (3.8)

Great thrift store. You can plug electronics in to see if they work, organized, fairly clean, good prices if you know what items are worth. Not a great amount of bad stuff, but some mixed in with the good stuff. I go twice a week. Love it.

Unregistered User
Selection (5)
Pricing (4)
Organization (3)
Customer Service (2)
Cleanliness (2)
Overall (3.2)

This has been one of my favorite thrift stores for almost 20 years. They've recently moved to their new Emerson location (i.e. into a worse location!!)and I've informed this website of the change. The store seems more organized now that at the old location. Most of the staff seems new and not as nice as the old staff. I can't go there without finding something, especially in clothing. The prices on clothing are pretty good but sometimes the prices on housewares are outrageous. I don't even pay attention to the sales because by the time I can get there the sale colors are gone. It's still a bargain and a great place to buy kids clothing and toys and furniture is a pretty good price too.

Unregistered User
Selection (5)
Pricing (4)
Organization (5)
Customer Service (4)
Cleanliness (4)
Overall (4.4)

My fave!

Unregistered User
Selection (5)
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Organization (5)
Customer Service (4)
Cleanliness (3)
Overall (4.4)

Unregistered User
Selection (4)
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Organization (3)
Customer Service (3)
Cleanliness (2)
Overall (3)

By far, this is my very favorite thrift shop. This is the place I go to when I need just a tiny bit of retail therapy but don't want to wreck my budget. The rules are simple here. Bring cash...its all they accept. There is an ATM in the store, but you will pay a fee for it's use. I always use it because I don't want to shop with all that cash with me. When you walk in the door, check the wall behind the cashiers, it will tell you which tag colors are discounted that day. The clothing is organized based on length & type, then further sorted by color. Some of my best compliments have come from clothes I have picked up here. Lots of name-brand clothing. When you have shopped yourself to death, head to the checkout but remove all the hangers from your clothing before you get to the register. (The cashiers can get a little testy about this.) There's a rack to place them on by the jewelry & shoes. Here's a tip, all items are half price on Saturday, but just be aware, it is a MADHOUSE on Saturday! Happy shopping!

Unregistered User
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Cleanliness (4)
Overall (4)

I find the BEST stuff here...i just go on a weekday and in the am when its less crowded!

Unregistered User
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Cleanliness (1)
Overall (2)

Pros - tons upon tons upon tons of "stuff" Cons - Dirty, disorganized, over crowded, lots of broken items, over priced.

Unregistered User
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Cleanliness (3)
Overall (3)

Huge store but discount limited to basically clothing and furniture, housewares, etc. were too expensive.

Unregistered User
Selection (4)
Pricing (3)
Organization (3)
Customer Service (3)
Cleanliness (3)
Overall (3.2)

Unregistered User
Selection (5)
Pricing (4)
Organization (5)
Customer Service (5)
Cleanliness (5)
Overall (4.8)

I go there weekly & am never disappinted,I just have big decisions to make on choosing what I can buy and what I have to put back, due to budget.

Unregistered User
Selection (3)
Pricing (3)
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Customer Service (1)
Cleanliness (1)
Overall (2.2)

This store is extremely overprices for such a mess of a thrift shop. It isn't a pleasant experience at all and usually picked over . Also, there are no dressing rooms. Not worth the hassle for the prices charged.

Unregistered User
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Pricing (1)
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Customer Service (1)
Cleanliness (3)
Overall (2.6)

over priced and no changing rooms. I need to try thing on, so I only buy mens clothes here

Unregistered User
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Overall (4)

HUGE store. Dig to find some great buys. Stock clerks don't usually speak English but check out clerks do, though they are talking Spanish to each other. Always makes me think they're talking down about us.

Unregistered User
Selection (5)
Pricing (4)
Organization (4)
Customer Service (4)
Cleanliness (4)
Overall (4.2)

Always well-stocked.Tons of stuff to choose from. Mostly good prices, although some items over-prices. Staff is usually friendly. However, this is not a customer friendly store, they only accept cash, no changing rooms, no returns or even exchanges. I had a worker accuse me of sticker changing, (never done that in my life) and one worker told me I couldn't sit in a chair while I looked over my items. Store is always crowded, even has a line of people waiting to get in at 9am!! So the stuff must be good. Seems they don't have to cater to the customer.

Unregistered User
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Organization (4)
Customer Service (1)
Cleanliness (3)
Overall (3.4)

This is a great store however it is for profit. THey buy clothes in bulk from the Vietnam vets. There are no Changing rooms but I wear tight clothes and try stuff on over my outfit. Really a great store, whatever you need you will pretty much find. Ex. black ladies pants size 14 or whatever.

Unregistered User
Selection (5)
Pricing (4)
Organization (4)
Customer Service (2)
Cleanliness (4)
Overall (3.8)

Unregistered User
Selection (5)
Pricing (4)
Organization (5)
Customer Service (2)
Cleanliness (3)
Overall (3.8)

I can Always find something! Deffinately need to stop in sometime!

Unregistered User
Selection (5)
Pricing (4)
Organization (5)
Customer Service (3)
Cleanliness (4)
Overall (4.2)

Previous review wasn't about this store. THIS thrift store is the best one I've ever been to. My favorite! No changing rooms, but wear a cami under your shirt and grab a loose skirt off the racks, and you're good to try anything on in the aisles.

Unregistered User
Selection (4)
Pricing (5)
Organization (4)
Customer Service (3)
Cleanliness (3)
Overall (3.8)

I've found a lot of great clothing items here. Plenty of books, too. Great store, except only 2 changing rooms, and changing rooms close about an hour before the store does.

Unregistered User
Selection (5)
Pricing (3)
Organization (5)
Customer Service (2)
Cleanliness (4)
Overall (3.8)

I've seen them all and this is my hands down favorite for the SELECTION. Best of Jax. -K

Unregistered User
Selection (5)
Pricing (2)
Organization (5)
Customer Service (3)
Cleanliness (4)
Overall (3.8)